Terms of Service

These Terms of Service (“Terms”) govern the use of the services (“Services”) provided by [Kushi Base] (“Company”) through its website. By accessing or using our Services, users (“Users”) agree to these Terms. The Terms may be revised as needed. Continued use of the Services constitutes acceptance of any changes.

Article 1: Scope and Purpose These Terms apply to all interactions between the Company and Users relating to the use of the Services, including but not limited to browsing, booking, and participating in tours and experiences. These Services are for personal use only and not for commercial purposes unless otherwise authorized by the Company.

Article 2: Definitions

  • “User”: Any individual or entity who accesses or uses the Services.
  • “Guest”: A User who books or participates in a tour or activity.
  • “Partner”: A User offering tours or services (e.g., guides, agencies).
  • “Website”: The Company’s official domain(s), including any future versions.
  • “Activity”: A tour, cultural experience, or service listed on the Website.
  • “Service Agreement”: The legal agreement between the Company and User, effective upon registration.

Article 3: Registration

  1. Users may register by submitting required information and agreeing to the Terms.
  2. The Company reserves the right to approve or deny registration applications.
  3. Registration may be denied or revoked under conditions including, but not limited to: false information, unauthorized use, past violations, or affiliations with antisocial organizations.

Article 4: User Responsibilities

  • Users are responsible for securing their login credentials.
  • Any misuse or unauthorized access must be reported immediately.
  • Users are responsible for having the necessary devices, internet access, and security measures to use the Services.

Article 5: Booking and Use of Services

  1. Guests may browse and book Activities via the Website.
  2. Partners must provide accurate descriptions and respond promptly.
  3. Once a booking is confirmed, a separate agreement is formed between the Guest and Partner. The Company is not a party to this agreement.

Article 6: Payment

  • Payments are processed through third-party providers such as Stripe.
  • Users must provide accurate billing information.
  • Any pricing errors on the Website may be corrected, and affected Users will be notified.

Article 7: Cancellations & Refunds

  • Cancellation policies are displayed with each Activity.
  • In the case of force majeure, efforts will be made to reschedule. If rescheduling fails, cancellation without penalty may be permitted.

Article 8: Communications

  • Users agree to receive necessary email communications related to their bookings or account.
  • Users must keep their contact information up to date.

Article 9: Content and Intellectual Property

  • All content on the Website is owned by the Company or licensors.
  • Users may not copy, edit, sell, or publicly use any content without permission.
  • Content posted by Users may be used by the Company in marketing or promotions under a non-exclusive, royalty-free license.

Article 10: Prohibited Conduct Users may not:

  • Violate any laws or third-party rights
  • Post or distribute illegal, defamatory, or misleading content
  • Impersonate others or engage in unauthorized business promotions
  • Exploit or manipulate the platform in any way that harms the Company or other Users

Article 11: Suspension or Termination of Service

  • The Company may suspend or terminate access to the Services for violations of the Terms or inactivity.
  • Users will be liable for any unpaid debts upon termination.

Article 12: Disclaimer and Limitation of Liability

  • The Company provides a platform for connecting Guests and Partners but is not responsible for the quality, safety, legality, or conduct of any Activity or third-party provider.
  • The Company’s liability, if any, is limited to the amount paid for the Activity in question.

Article 13: Modifications to the Service

  • The Company may modify or discontinue any aspect of the Services without prior notice.
  • The Company is not liable for any inconvenience or loss caused by such changes.

Article 14: Withdrawal

  • Users may terminate their account by notifying the Company.
  • Outstanding balances must be settled upon withdrawal.

Article 15: Data and Privacy

  • Personal data is handled according to our Privacy Policy.
  • The Company may anonymize and aggregate user data for service improvement and analytics.

Article 16: Governing Law and Jurisdiction These Terms are governed by the laws of Japan. Any disputes will be subject to the exclusive jurisdiction of the Tokyo District Court.

Article 17: Severability If any part of these Terms is found to be invalid, the remainder shall remain in full force.

Article 18: Language In the event of any inconsistency, the Japanese version of these Terms shall prevail over translated versions.

Article 19: Contact Information For inquiries or support, please contact us via the methods listed on our Website.